Helping to keep Tube Lines on track - Expert knowledge gives Redsixty the edge
As a project manager for Tube Lines, Bhadresh Sachania has worked with many suppliers and outsourced organisations over the years. He’s clear about the benefits Redsixty deliver – good customer service, an ability to work through problems, a proactive approach and a thorough understanding of Tube Lines business.
 ‘The way Redsixty manage and maintain their relationships is second to none,’ he explains. ‘That extends to our other outsource partners as well as our internal team. They get on with everyone and that means we can work together in a spirit of mutual respect. They are so integrated that we think of them as part of our IT team.’
Redsixty’s ability to get on with their work while seeing the big picture is something else that Bhadresh feels is important. But the thing that really gives Redsixty the edge is their ability to get to know their clients’ business and to understand their needs.
‘Having such a good knowledge of our environment is a real advantage,’ he said. ‘Redsixty have taken the trouble to learn about our environment as they go along. They’re always bringing forward ideas about things we can do better. They are very proactive and work with us and with London Underground to get issues sorted.’ |
