SchoolTerm: A star pupil for Ravenscote - Responsive support at the touch of a button

Redsixty’s Red Alert! support and remote monitoring service means difficulties can be resolved at the touch of a button before they start to cause problems. As a result, downtime is minimised.

Ravenscote’s robust and reliable infrastructure includes networked printers. So, if one goes wrong temporarily, the school can use any of the others.

‘Our technicians get a brilliant amount of support as Redsixty can tackle any problems that we have remotely and instantly,’ said Jennie Ratcliff.

For Ravenscote, SchoolTerm’s benefits include:

• Equal access and secure personal learning spaces for pupils
• Cross-curricular ICT at low and managed costs
• Consistent versions of applications for pupils
• Access for teachers at home and in the classroom
• Reduced need for onsite IT support
• Remote updating to free up technicians’ time
• Less firefighting and downtime
• A sustainable solution, with full integration & training.